At our website, tax-filing-services (‘the Company’ or ‘we’), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy provides detailed information on how we handle personal data in accordance with various international privacy regulations, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs the personal data we collect through your interactions with our website, applications, services, and products. It is important to be aware that this policy does not apply to third-party platforms, applications, products, or services you may access via links on our platform, each of which has its own privacy policies.
Our processing activities include:
- Using our applications and services as a registered user
- Visiting any of our websites associated with this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Account details necessary for user authentication
- Payment information required for service fees
- Financial records for tax filing and reporting purposes
- Purchase history to enhance user experience
- Mobile device identifiers for app functionality and performance tracking
- Location data where relevant to our services
- Feedback to guide service improvements
- Social media information if linked to our services
- Product and service information you provide or we collect for tax purposes
We gather this data through various means, including user input during registration or service use, interactions with our applications, and automated technologies like cookies. Third parties might also provide us with personal data, with their privacy policies guiding their practices.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in optimizing our services. You have the option to manage your cookie preferences via our Cookie Manager.
We retain personal data for as long as necessary to fulfill our service obligations and as required by law. Once the purpose for retention is fulfilled or the legal requirement is met, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement organizational and technical measures, including encrypted communication channels and secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not intended for use by children under 18 years old, and we do not knowingly collect their personal data.
As a user, you have rights over your personal data, which may include accessing, rectifying, deleting, restricting processing, transferring, objecting to certain types of processing, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through an announcement on our website.
For inquiries, unsubscribe requests, or data-related questions, you can contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website.